Terms of service
Welcome to LoveAid! We want your experience with our store to be simple, safe, and pleasant.
Store: loveaid.eu
Company: MSSM Enterprises OÜ (reg. 16067319)
Address: Mustamäe tee 33, Tallinn, Estonia, 10161
Email: contact@loveaid.eu
👤 AGE RESTRICTION
By using this website and placing an order, you confirm that you are at least 18 years of age. LoveAid sells adult wellness and intimate products intended for adults only. We reserve the right to cancel any order if we have reason to believe the customer does not meet this requirement.
🚚 SHIPPING
Products in stock
- Orders are packed and shipped the next working day.
- Delivery via DPD Parcel Machine or Omniva Parcel Machine.
- Delivery typically takes 3–5 business days.
Pre-order products ("Order" label)
- We'll order these from our suppliers. Estimated time: 1–2 weeks.
Shipping cost
- Free delivery on orders over €49.
- Flat rate €3.90 per order under €49.
- We deliver to Estonia, Finland, and Latvia.
💳 PAYMENTS
- All payments are processed securely via Shopify Payments and Montonio Finance.
- Pay by bank link, credit card, or other available options.
- We never see or store your payment card data.
- Your order is confirmed as soon as payment is processed.
ℹ️ OTHER DETAILS
- If a product is unexpectedly out of stock, we'll contact you as soon as possible.
- Refunds are issued within 1–2 working days (up to 7 days depending on your bank).
If you have any questions, reach out at contact@loveaid.eu – we're here for you.
