Privacy policy

📍 PRIVACY POLICY

Last updated: July 2025

This Privacy Policy explains how LoveAid collects, uses, and protects your personal data when you use our website loveaid.eu or otherwise interact with us.

Data Controller:
MSSM Enterprises OÜ (reg. 16067319)
Mustamäe tee 33, Tallinn, Estonia, 10161
Email: contact@loveaid.eu

By using our services, you agree to this Privacy Policy.

🔁 Updates to This Policy

We may update this policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be published on our website.

📥 What We Collect and Why

Personal data you provide directly:

Name, email address, shipping and billing address, phone number
Order and payment details
Messages sent to customer support

Automatically collected data:

IP address, device and browser type, browsing activity
Cookies and related technologies (e.g. Shopify analytics)

Data from third parties:

Shopify – website functionality and payment processing
Montonio Finance – payment processing

We use this data to fulfill and ship your order, communicate with you, improve website functionality, and prevent fraud.

🔐 How We Protect Your Data

Your data is stored in secure systems (Shopify, Montonio Finance)
We do not sell or share your data for third-party marketing

🍪 Cookies

We use cookies to remember your preferences, analyze site performance, and personalize content.

📄 Your Rights (GDPR)

You have the right to access, correct, or delete your data, withdraw consent, and file a complaint with a data protection authority. Contact us at: contact@loveaid.eu