Terms of service

Welcome to LoveAid! We want your experience with our store to be simple, safe, and pleasant. Here's what you need to know.

Store: loveaid.eu
Company: MSSM Enterprises OÜ (reg. 16067319)
Address: Poi tee 5, Suurupi, Estonia

🚚 SHIPPING – FAST, FLEXIBLE & FRIENDLY

Products in stock

  • Orders are packed and shipped the next working day.

  • You can choose either DPD or Omniva as your delivery partner.

  • Delivery typically takes up to 3 business days (depending on the courier).

Pre-order products (“Order” label)

  • We’ll order these specially for you from our suppliers.

  • Estimated shipping time: 1–2 weeks.

Shipping cost

  • Flat rate: €3.90 per order.

  • Applies equally in Estonia, Finland, and Latvia.

Shipping countries

  • We currently deliver to: Estonia, Finland, and Latvia.

💳 PAYMENTS – SIMPLE & SECURE

  • All payments are processed securely via Maksekeskus AS.

  • You can pay by bank link, credit card, or other options.

  • We never see or store your payment data.

  • Your order is confirmed as soon as the payment is processed.

ℹ️ OTHER DETAILS

  • If a product is unexpectedly out of stock, we’ll contact you as soon as possible.

  • Refunds are issued promptly – typically within 1–2 working days (up to 7 days depending on your bank).

We want your journey with LoveAid to feel just as safe and empowering as our products. If you have any questions, don’t hesitate to reach out – we’re here for you.