Privacy policy

📍 PRIVACY POLICY 

Last updated: June 12, 2025

This Privacy Policy explains how LoveAid ("we", "our") collects, uses, and protects your personal data when you use our website loveaid.eu or otherwise interact with us.

By using our services, you agree to this Privacy Policy. Please read it carefully.

🔁 Updates to This Policy

We may update this policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be published on our website.

📥 What We Collect and Why

Personal data you provide directly:

  • Name, email address, shipping and billing address, phone number

  • Order and payment details

  • Messages sent to customer support

Automatically collected data:

  • IP address, device and browser type, browsing activity

  • Cookies and related technologies (e.g. Shopify analytics)

Data from third parties:

  • Shopify – website functionality

  • Maksekeskus AS – payment processing

We use this data to:

  • Fulfill and ship your order

  • Communicate with you, including promotional emails (with your consent)

  • Improve website functionality and user experience

  • Prevent fraud and ensure security

🔐 How We Protect Your Data

  • Your data is stored in secure systems (e.g. Shopify, Maksekeskus AS)

  • We do not sell or share your data for third-party marketing

🍪 Cookies

We use cookies to improve your browsing experience. Cookies help us:

  • Remember your preferences

  • Analyze site performance

  • Personalize content

More information: Shopify Cookie Policy

📄 Your Rights

Depending on your location, you may have the right to:

  • Access your data

  • Request corrections or deletion

  • Withdraw consent

  • File a complaint with a data protection authority

Contact us to exercise these rights: shop@loveaid.eu

📬 Contact

LoveAid
Email: shop@loveaid.eu